Shipping policy
Shipping Policy 📦✨
At The Tag Bar, we’re so excited to get your order packed and on the way to you. Please read below for important shipping details before placing your order.
🛍️ Processing Time
Because some of our items, including our handmade cups, require care and preparation, please allow 24 to 48 hours for order processing.
Most orders will be processed within 2 business days before shipping. Processing times do not include weekends or holidays.
🚚 Shipping Time
Once your order has been processed and shipped, standard shipping typically takes 3 to 5 business days.
Please keep in mind that shipping times may vary depending on carrier delays, holidays, weather conditions, or other circumstances outside of our control.
📬 Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can keep an eye on your package.
💗 Handmade Items
Some items at The Tag Bar are handmade, which means a little extra love and care goes into preparing them before shipment. We truly appreciate your patience while we get your order ready.
📦 Damaged Items
If your order arrives damaged, please email help.thetagbar@gmail.com within 3 days of delivery with your order number and clear photos of the damaged item and packaging.
If approved, we may offer a replacement, store credit, or refund depending on the item and situation.
🛍️ All Sales Final
Because many of our items are handmade, custom-curated, or prepared in limited quantities, all sales are final unless an item arrives damaged or there is an error with your order.
⚠️ Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. The Tag Bar is not responsible for orders shipped to an incorrect address entered by the customer.
📍 Lost, Stolen, or Delayed Packages
Once a package has been shipped, delivery is handled by the shipping carrier. The Tag Bar is not responsible for lost, stolen, or delayed packages caused by USPS or other shipping carriers, but we will always do our best to help if an issue comes up.
📧 Questions
If you have any questions about your order or shipping, please contact us at:
help.thetagbar@gmail.com